Current Résumé for:
José De Villalta
4281 Logan Way
Acworth, GA 30101
Ph: 770-529-0501
Email: [email protected]
Looking for a position in Technical Support/Writing in an organization which can use my experience and knowledge, and which expects the highest ethical and professional standards.
ˇ Dedicated to professionalism, highly motivated toward goal achievement.
ˇ Able to work independently and as a cooperative team member.
ˇ Thorough understanding of the PC and its applications.
ˇ Responsible for the installation, maintenance and technical support of PC's and training in its applications for various enterprises.
ˇ Program development and programming support for C.P.A. firms.
ˇ Training of bookkeepers in the use of accounting & spreadsheet programs.
ˇ Full knowledge and experience in all phases of PC computers, from purchasing to installation and support.
ˇ Experience in the area of DeskTop Publishing. Full knowledge of computer graphics.
ˇ Experience in making translations from English to Spanish and back.
ˇ Experience in the writing of technical manuals/documents.
ˇ Windows 95, NT4.0, 3.1, and related applications:
CorelDraw 2.0 - 8.0
Adobe PhotoShop 3.0 - 5.0
PageMaker 4.0 -5.0
MS Publisher
Ventura Publisher 1.0–4.1
Lotus Suite for Windows (all versions)
MS Access 1.0 - 97
MS Excel 3.0–97
MS Word for Windows 1.0–97
Amipro 1.0–3.0 -- (WordPro)
Adobe Acrobat/Distiller
Visual Basic 3.0
MIDI
ˇ MS QuickBasic 4.5
ˇ WordPerfect 4.5–8.0
ˇ Lotus 123 Rel. 3.1
ˇ MS Dos 2.0–6.22
ˇ Ghostscript
ˇ Others (Scanning, OCR, Proprietary, OS, etc)
2/00 – 6/02 --- Technical Writer/Systems Administrator --- Predictive
Systems, Inc.
Create, edit, format and/or publish technical documents as needed. Configure laptops for new hires. Troubleshoot and provide technical support for computer problems. Manage computer lab and resources inventory. Provide internal network support.
4/98 –11/99 --- Technical Writer/Support Specialist ---- Softrol Systems, Inc.
Write, typeset and create/use graphics for technical user manuals. Provide support to customers on company’s proprietary software. Install appropriate hardware and software on computers for customers. Create graphics for website.
1997 - 1998 ---- Desktop Publisher ---- Champion Services
Write and typeset training manuals, create/produce graphics used on company’s training manuals and customers’ manuals. Install, configure and maintain new/old hardware/software on company’s computers. Create/write business applications related to the administrative operation of the office.
1993 – 1996 ---- Research Assistant ---- United Way of Dade Co.
Train temporary executives on the use of the PC and office software. Create/write applications used on the administration/statistical analysis of the company’s yearly contribution campaign. Establish usage link between A/S 400 mainframe data and PC’s business applications for statistical and data manipulation. Create, maintain and manipulate donors Access database for department use. Provide research service on foundations, donors and non-profit organizations as required.
1983 - 1993 ---- Musical Productions ---- Self-Employed
Create, produce and finish master recording for business advertising, artists and films. Provide desktop services to clients.
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Programming/Networking |
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Self-Advancement |
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Present |
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Miami Community College |
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Music Major |
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2 years |
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University of Havana |
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History of Art |
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B.A. |
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Perkiomen H.S. |
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High School |
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Graduated |
References available upon request.